Cedric Sifflet

siffletc@northwood.edu (469) 337-1309

 

Profile

A highly self-motivated and open-minded individual with a drive to always learn something new and always wanting to lend a helping hand for people. I have very strong verbal and interpersonal skills and work very well in a team environment or environments that require self-management and independent work. I have a background in IT and I’m proficient and thorough in providing technical support, inventorying data, installations, troubleshooting, maintenance, and have an extensive knowledge in Microsoft Windows operating systems such as Windows 7, Vista, and XP. Can work under pressure well and thrive in deadline driven environments. I am versatile and can adapt to any working environment and I also have experience in working in warehouse and office settings. 

 

Skills Summary

·              Can lift heavy equipment or other objects.

·              Can record and inventory data quickly and accurately.

·              Can help organize supplies stored in a warehouse.

·              Can troubleshoot computers on both a hardware and software basis, and have experience with maintaining other electronics such as projectors, audio systems and security recording equipment

·              An extensive knowledge of Windows operating systems such as Windows XP, Windows Vista, and Windows 7, and some familiarity Apple iOS .

·              Have experience in Microsoft Office products such as Word, Excel, Visio, Access, Outlook and Project.

·              Some experience in HTML, JavaScript, MySQL, and PHP

·              Some experience with network hardware (mainly network switches, intermediate/main distribution frames, and wireless routers.)

 

 

Education

Northwood University, Cedar Hill, Texas

 

·   BBA – Management Information Systems (MIS) 2013 GPA of 3.3

    

CEDAR HILL HIGH SCHOOL, Cedar Hill, Texas

·   High School Diploma

 

 

Professional Experience

 

Cedar Hill Independent School District, Cedar Hill, TX 2009-present

School district of Cedar Hill Texas

·   IT Support Technician– Worked as an IT Help Desk technician and provided assistance in maintaining and troubleshooting the district’s computers and software that were used by Administrators, faculty, and students. The job required going to the district’s 14 campuses to maintain proper operation of computer hardware and installing software for end-users, diagnosing problems on PC’s if any occurred, and troubleshooting the network infrastructure such as MDF’s and IDF’s in CHISD’s schools to ensure the district’s computer hardware and software were running properly and always linked to the district’s network.

 

Professional

Affiliations

·   National Honors Society.

·   Microsoft Office Specialist (Certified in working with Access, Excel, Visio, and Word)

·   American Heart Association (Certified to perform CPR)

 

CEDRIC 1409 Hamilton Drive Cedar Hill, TX 75104 469-337-1309 siffletc@northwood.edu

References Wayne Wilkins IT Helpdesk Technician Cedar Hill Independent School District 214-226-0125 Relationship Supervisor  at CHISD from 2009-2013 Fennell Gilstrap Help Desk Manager Cedar Hill Independent School District 214-394-7341 Relationship Manager at CHISD from 2012-2013 Kwanza Polk IT Helpdesk Technician Cedar Hill Independent School District 214-402-3850 Relationship Supervisor at CHISD from 2012-2013 Allen Bradley IT Helpdesk Technician Cedar Hill Independent School District 972-523-9767   Relationship Supervisor at CHISD from 2012-2013